Scope of Services
These terms apply to all workshop, diagnostic, dyno, tuning, calibration, ECU programming and related
services supplied by Advanced Tuning Solutions (ATS). They should be read with any quote, job card or
invoice. Nothing in these terms limits rights or obligations that cannot lawfully be excluded or limited.
Workshop, Dyno and Tuning Services
ATS provides workshop, diagnostic, performance tuning, ECU remapping, dyno testing and related modification services as agreed with the customer. The agreed work is limited to the scope set out in the quote, job card, invoice or other written confirmation.
Unless expressly agreed in writing, a tune, dyno session or diagnostic inspection is not a full mechanical
inspection, safety inspection, pre-purchase inspection or certification assessment.
Authority to Carry Out Work
The person authorising work confirms that they are the vehicle owner or have the owner’s authority to approve
work and accept these terms. The customer authorises ATS to move, operate and test the vehicle as reasonably
necessary to complete the agreed work, including on a dyno and, where required, on the road.
ATS may refuse, pause or stop work where a vehicle appears unsafe, unsuitable for the requested work, or
where continuing may create an unreasonable risk to people, property or the vehicle.
Vehicle Condition and Customer Disclosure
Before work starts, the customer must tell ATS about any known faults, warning lights, oil or coolant leaks, overheating, drivability issues, modifications, previous tuning, accident damage, fuel-system concerns or other relevant vehicle history.
The customer confirms that the vehicle is in a condition suitable for the requested work. ATS is not responsible for faults, wear, leaks, damage or deterioration that existed before the service, were hidden, developing or could
not reasonably be identified within the agreed scope.
Dyno Testing and Performance Work
Dyno testing and performance work place a vehicle under load and may expose weaknesses or failures in
engines, transmissions, drivetrains, cooling systems, fuel systems, tyres, brakes, turbochargers, sensors, wiring
or other components.
Performance outcomes depend on the vehicle’s condition, fuel quality, components and
operating environment.
ATS will use reasonable care and skill. However, ATS does not guarantee a particular power figure, fuel
economy result, durability, reliability or that a component will not fail during or after testing or modification.
Leaks Faults and Interrupted Dyno Runs
If an oil leak, coolant leak, mechanical fault, electrical fault, warning light, unsafe condition or other issue
prevents a dyno run or workshop task from continuing, ATS may stop the work. Dyno time, diagnostic time and
labour already used remain chargeable.
ATS will explain the issue where practicable. Any repair or rectification work by ATS requires the customer’s
approval before it is started, unless immediate action is reasonably required to prevent injury or serious damage. Approved repairs, extra diagnostics, consumables and parts are charged in addition to the original scope.
Additional Work and Parts
If further work is needed outside the agreed scope, ATS will seek approval before proceeding where practicable.
Quotes are estimates unless clearly stated to be fixed-price quotes. Delays caused by parts availability, supplier
issues, vehicle faults or customer decisions may affect completion time.
Parts supplied by the customer are fitted at the customer’s risk. ATS does not guarantee the suitability, quality or performance of customer-supplied or second-hand parts, except to the extent required by law.
Workmanship
ATS will perform its services with reasonable care and skill. Any workmanship concern must be raised with ATS
as soon as practicable and the vehicle must be made available to ATS for inspection and a reasonable
opportunity to assess and, where appropriate, remedy the work.
This clause does not cover component failure, normal wear, pre-existing faults, misuse, later modifications by
others, or work outside the original scope. It does not remove any rights the customer has under New Zealand
law.
Payment and Vehicle Release
Unless ATS agrees otherwise in writing, all invoices for workshop, dyno and tuning work must be paid in full
before the vehicle, keys, parts or records are released. The customer remains responsible for all agreed
charges, including charges for diagnostic work, dyno time, labour, parts and approved additional work.
Unless ATS agrees otherwise in writing, a $200 booking deposit is required to secure a booking. The deposit is
applied to the final invoice. If a booking is cancelled or moved, the deposit may be transferred to a future booking within 4 weeks at ATS’s discretion. Any amount retained on cancellation will be limited to a reasonable amount to cover ATS’s loss or costs caused by the cancellation.
Collection Storage and Care of Vehicles
ATS will take reasonable care of a vehicle while it is in ATS possession. The customer must collect the vehicle promptly once notified that the work is complete or the vehicle is ready for collection.
If a vehicle is not collected within 1 business day after notice, ATS may charge reasonable storage fees after giving the customer written notice of the intended charge. ATS is not responsible for loss or damage caused by
events beyond its reasonable control, to the extent permitted by law.
Insurance Registration and Road Use
Emissions Modifications and Vehicle Compliance
Where a customer requests work that affects emissions-related systems, engine calibration or other modified
vehicle systems, ATS does not provide a legal, roadworthiness, insurance, Warrant of Fitness or LVV
certification opinion unless this has been separately agreed in writing. ATS may refuse work it reasonably
considers unsafe or unlawful.
Disclaimer: It is the customer’s responsibility to ensure all products and their installation meet current LVV
requirements, where applicable. The customer is also responsible for ensuring the vehicle and its use comply with all applicable laws, regulations, emissions requirements, certification requirements and insurance
conditions.
The customer acknowledges that emissions-related changes may affect the vehicle’s compliance status,
warranty, insurance, resale value and road use. ATS is not liable for compliance or legal consequences arising
from customer-requested modifications, to the extent permitted by law.
Liability and Consumer Rights
To the maximum extent permitted by law, ATS is not liable for loss, damage, delay, loss of use, loss of income or
consequential loss arising from pre-existing faults, wear, component failure, customer-supplied parts,
undisclosed vehicle history, or risks inherent in performance work and dyno testing.
Nothing in these terms excludes, restricts or modifies any guarantee, right, remedy or obligation that cannot lawfully be excluded, restricted or modified, including rights under the Consumer Guarantees Act 1993. Where
services are acquired for business purposes, the customer agrees that the Consumer Guarantees Act 1993 may be contracted out of only where and to the extent permitted by that Act and the parties agree in writing.
Customer Responsibility After Service
The customer is responsible for the condition, maintenance, safe operation and use of the vehicle after it leaves ATS. The customer must not continue operating a vehicle where there is a warning light, fluid leak, overheating,
abnormal noise, drivability issue or other sign that it may be unsafe or damaged.
Acceptance of Terms
The customer accepts these terms by authorising work, paying a deposit, leaving the vehicle with ATS, accepting
a quote, or making payment for services. These terms apply to the relevant booking or job unless ATS agrees
otherwise in writing.
Amendments
ATS may update these terms from time to time. The version provided or made available when work is authorised
applies to that booking or job.
Contact Us
Advanced Tuning Solutions | dave@advancedtuningsolutions.co.nz